Implementation Support
Turn strategy into behavior — with weekly coaching, sprint planning, and phase-gate reviews.
The plan is good. The implementation is stalling.
Most institutional plans do not die in the design phase; they die three months in, when the calendar reasserts itself and there is no one whose job it is to hold the change. Implementation support is that job.
We run implementation as a series of 90-day sprints with named owners, fortnightly working sessions, and quarterly phase-gate reviews. Middle leaders are coached along the way, so capability grows with delivery.
Everything that makes the engagement land.
- Weekly implementation coaching for owners
- Sprint planning and unblocking sessions
- Middle-leader capacity building
- Change-management support
- Phase-gate reviews with SLT and governance
- Course-correction as required
How the engagement unfolds.
Phasing is calibrated to your context — but this is the typical shape.
- 012 weeks
Charter
- Implementation charter and RACI
- Owner alignment
- Sprint zero planning
- 0290 days
Sprint 1
- Fortnightly working sessions
- Owner coaching
- Interim review
- 0390-day cycles
Sprint 2+
- Continued sprint delivery
- Phase-gate reviews
- Course-correction
- 044 weeks
Handover
- Capability transfer
- Internal cadence embedding
- Final phase-gate
What you actually receive.
Every artifact is designed to be used by the people who need it — not to sit in a shared drive.
Implementation charter
The charter defining scope, owners, cadences, and decision rights for the engagement.
Sprint plans and dashboards
90-day sprint plans and dashboards updated fortnightly with owners.
Coaching notes and next-step briefs
Coaching notes and next-step briefs for each owner, session by session.
Phase-gate reports
Quarterly phase-gate reports for SLT and governance — with a clear go/hold/adjust recommendation.
Change-management pack
The staff and community communication materials that accompany each phase.
A few of the artifacts partners have received.
Anonymized examples of the kind of work this engagement produces.
90-day sprint plan (sample)
A one-page 90-day sprint plan pairing outcomes with owners, cadences, and success indicators.
Owner RACI
A RACI matrix for the implementation, used to remove the ambiguity that typically stalls execution.
Phase-gate template
The template used at each quarterly review to decide whether to proceed, hold, or adjust.
Full samples are shared under NDA during discovery — never on the public site.
About implementation support.
Can we hire you only for implementation?
Yes. Many partnerships start after another firm's diagnostic — we come in specifically to make it land.
How long does an engagement run?
Typically 9–18 months, though shorter sprints are possible for well-scoped initiatives.
Do you replace our internal PMO?
No. We complement it — coaching owners, unblocking decisions, and holding the change externally where useful.
What if the plan is wrong?
We say so, honestly, at a phase gate. Course-correction is part of the discipline.
Often engaged alongside this one.
Strategic Planning
A three- to five-year strategy people can actually explain and execute — with owners, cadences, and KPIs built in.
Institutional Development
Modernize systems, roles, and identity for institutions entering a new stage of scale or reinvention.
Organizational Capacity Building
Build the internal capability — playbooks, managers, and succession — so the institution stops depending on individuals.
Book a discovery call about implementation support.
Pick a 30-minute slot with a senior advisor, or send a short note and we'll respond within two working days.
- 30-minute discovery conversation, no cost or obligation.
- Confidential — details are never shared beyond the advisory team.
- Prefer to write? Switch to the short note fallback on the right.